Upon arrival, I found the staff to be totally unfriendly and lacking necessary soft skills. It felt like a tourist trap with poor price performance. the facilities like the restroom were located far from the room, causing unnecessary hassle during the night.

A. Stunning igloo rooms
B. Really good host Mario
C. Delicious chalet meals

A. Bathroom access issues
B. Pre-trip communication problems

cozy igloo rooms, beautiful mountain backdrop, exceptional host Mario

Communication regarding cable car priority was poor!!! The only activity advertised was tubing !!! Better signage needed for bathroom access at night to avoid unnecessary hassle when nature calls!!!

The ice hotel experience was magical! The stunning igloo rooms and the scenic mountain backdrop made our stay lovely. Mario's personalized guidance for local activities was a total game-changer.

My stay was fantastic. the food was a incredible value and the meal was unforgettable. Plus, the cozy atmosphere made everything memorable—the only downside was navigating to the bathroom at night.

amazing warm hospitality from our exceptional host mario enhanced our unforgettable ice hotel experience

Exceptional hosts, delicious meals, and stunning scenery made our stay something truly magical. The ice hotel is not just a place to sleep but a delightful adventure.

The stunning design of the igloo room created a memorable ambiance, perfectly complemented by the cozy atmosphere for intimate evenings. Exceptional hosts delivered personalized service, enhancing the overall experience. accessing the bathrooms during the night proved inconvenient, and clearer signs would aid in navigation. pre-arrival communication could use improvement to address potential guests' concerns effectively.

Can recommend for a short layover

Comfortable room, attentive service, our ice hotel host, Mario, was exceptional in offering insights into local activities, while the nearby restaurant served delicious meals in a welcoming atmosphere, all within a short walk from the ice hotel.

Don’t have any issues at all.

The fog made check-in difficult, but the room was comfortable and warm.

The hotel showcased beautifully designed igloo rooms, blending elegance and comfort. I was particularly impressed with the cozy atmosphere, making it easy for seniors to enjoy the unique experience without feeling overwhelmed by the cold.

Bathroom accessibility could be improved for seniors.

It was a solid pick for a quick stop in Cartisoara with decent value for money. Enjoyed the spectacular views while sipping hot cocoa by the ice bar—it was a memorable moment. Pack warm clothes as it gets really chilly at night.

The ice hotel experience was unforgettable. Our host, Mario, provided great insights into local activities that suited our interests. The igloo we stayed in surprised us with how warm it was, certainly exceeded my expectations. The nearby chalet's food impressed, with generous portions and quality meals. The atmosphere was cozy, enhancing the dining experience. communication pre-trip lacked clarity. We faced delays in responses when confirming details about the cable car. the path to the bathroom in the middle of the night caused some inconvenience. Finding the right key in the dark added unnecessary difficulty. Despite these minor hiccups, the novelty and beauty of the surroundings made the stay worthwhile.

my stay at the ice hotel in cartisoara exceeded my expectations this summer. the staff, especially mario, provided fantastic service and adapted to our unique activity interests. the meal at the nearby chalet was both delicious and generously portioned, making it a highlight of our experience.